Starting in January 2026, you'll have all solution status information in one convenient destination: WebMD Ignite Statuspage.
Complete visibility
Before submitting a support ticket, get at-a-glance views into:
- Performance: Current operational status of your platform
- Maintenance: Scheduled work from start to finish, including any potential downtime
- Incidents: Live updates on active issues, tracking through to resolution
Streamlined notifications
In the new year, all system status communications will also come directly from Statuspage. To ensure you never miss an update, you’ll be automatically subscribed to receive these emails. Once subscribed, you can opt out or manage your preferences at any time. More details to come in January 2026.

Want an early look?
We invite you to check out Statuspage, bookmark the link, and self-subscribe if you’d like to get ahead of the official launch.